Skip to main content
Book a call
Last updated: July 2026
PILLAR E — CARE & HOSTING

Websites don't stay healthy by accident.

Hosting & Care Plans at NexusWave are managed monthly plans that keep your website fast, secure, backed up, and current — hosting, updates, security patching, monitoring, and a team on call when something needs attention. Every site decays without maintenance: dependencies age, threats evolve, performance drifts. A care plan is how you never think about any of that.

EVERY SITE DECAYS WITHOUT MAINTENANCE
Dependencies age
Updates applied on a schedule, not "when we remember."
Threats evolve
Security treated as a process, not a plugin.
Performance drifts
Monitoring that alerts us before you notice.
Month-to-month, cancel anytime with one month's notice — your site, files, and backups leave with you.
WHO IT'S FOR

Who this is for.

01
Businesses whose site is "hosted somewhere" by "someone" — and nobody's sure who'd fix it at 9 p.m. on a Friday.
02
Companies burned by a hack, an expired certificate, or an update that took the site down with no backup.
03
Anyone whose site NexusWave builds — pairing the build with a care plan is how it stays as good as launch day.
04
Teams that want small content changes handled monthly without opening a new project every time.
PLANS

Three tiers, month-to-month.

Essential
$75/mo
Business
$150/mo
Priority
$300/mo
Managed hosting + SSL
Updates & security patching
Monthly
Weekly
Continuous
Backups
Weekly
Daily
Daily + pre-change
Uptime & performance monitoring
Content changes included
1h/mo
3h/mo
Support
Standard
Priority email
Priority + same-day
Essential$75/mo
Managed hosting + SSL
Updates & security patching
Monthly
Backups
Weekly
Uptime & performance monitoring
Content changes included
Support
Standard
Business$150/mo
Managed hosting + SSL
Updates & security patching
Weekly
Backups
Daily
Uptime & performance monitoring
Content changes included
1h/mo
Support
Priority email
Priority$300/mo
Managed hosting + SSL
Updates & security patching
Continuous
Backups
Daily + pre-change
Uptime & performance monitoring
Content changes included
3h/mo
Support
Priority + same-day
How care plans work
Every plan is month-to-month — cancel anytime with one month's notice, no lock-in. Sites we didn't build get a quick onboarding health-check first, so we know exactly what we're taking responsibility for before the plan starts.
OUR APPROACH — THE DISCIPLINE WE LIVE IN

We run production software of our own — care isn't a side hustle.

SaaS products with real users mean website care is the discipline we live in daily. That means monitoring that alerts us before you notice, backups that are actually tested, updates applied on a schedule instead of "when we remember," and security treated as a process, not a plugin. Your site runs on infrastructure we manage directly, and the team answering your support email is the team that can actually fix the problem.

SAMPLE — CARE LOG, ONE MONTH
Jul 02core + dependency updates applied
Jul 09backup restore drill — verified clean
Jul 14slow-response alert → cache tuned⚑ resolved 22m
Jul 21content change — pricing table update (0.5h)
Jul 28security scan + SSL renewal check
illustrative sample data

Real questions clients ask.

01What does a website care plan include?

Managed hosting with SSL, scheduled updates and security patching, backups, monitoring (Business and up), included content-change hours, and a support channel with a real team behind it — from $75/mo, month-to-month.

02Can you take over a website you didn't build?

Yes. We start with an onboarding health-check (hosting, security, backups, update debt), fix anything urgent, then move it onto a plan.

03What happens if my site goes down?

Monitoring alerts us — usually before you notice — and restoring service becomes our problem, not yours. Priority-tier clients get same-day response commitments.

04Do you keep backups, and have you actually tested restoring them?

Yes and yes. An untested backup is a hope, not a backup — restore drills are part of the process.

05Are content updates included?

Business includes 1 hour/month and Priority 3 hours/month for text, image, and small layout changes. Larger changes get quoted separately — you'll always know which side of the line a request falls on.

06Can I cancel anytime?

Yes — all plans are month-to-month with one month's notice, and your site, files, and backups leave with you. No hostage-taking.

07Do you host the sites you build?

Yes. Hosting & care plans start from $75/mo and keep your site online, updated, and looked after — so you are not left maintaining a production site alone.

08What is included in a care plan?

Hosting, software updates, backups, uptime monitoring, security, and support with a one-business-day response. It is the whole "keep it running" layer in one fixed monthly price.

09What are the care plan tiers?

Three fixed monthly tiers — Essential at $75/mo, Business, and Priority — published openly on the Pricing page. All are month-to-month.

10Do you offer support after launch?

Yes, through a care plan, with a one-business-day response time. Launch is the start of the relationship, not the end of it.

11Where are sites hosted, and what about data residency?

On managed server infrastructure, with a Canadian region available for Canadian client data in line with PIPEDA. If your data must stay in a specific region, tell us and we will host it there.

RELATED SERVICES
GET STARTED
Tell us what you’re building.
Share your goals and you’ll get an itemized written proposal within one business day — in English, Persian, or Arabic. No lock-in, no pressure.
Skip the form — book directly
A 30-minute intro call, synced live to our calendar via Skejel.
Pick a time
START THE CONVERSATION1-day reply
⁨Budget range: *⁩
Posts directly into Zoho CRM. Page URL, locale & UTM parameters are captured automatically for attribution.
Prefer chat? The SalesIQ bubble in the corner reaches a human — the bot only handles the first hello.
5.0 · Google & Clutch1 business-day replyEN · FA · AR