Privacy Policy

We redefine client satisfaction by going the extra mile. Our commitment extends beyond delivering results; we stand by you until the very end, ensuring every milestone is met with your ultimate happiness and satisfaction.

1. Introduction

NexusWave Technologies Inc. (“NexusWave,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

Visit our website
Use our products, services, software, or automations
Connect third-party platforms such as LinkedIn, Google, Meta, or other APIs
Communicate with us or interact with our services

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

Legal Name: NexusWave Technologies Inc.
Jurisdiction: Canada (BC)
Email: privacy@nexuswave.tech
Website: https://nexuswave.tech

3. Information We Collect

3.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Name
Email address
Company name
Contact information
Messages or inquiries sent to us
Account or integration-related details

3.2 Information from Third-Party Platforms (OAuth & APIs)

When you connect third-party services (such as LinkedIn, Google, Meta, CRM tools, or automation platforms), we may access limited data only as explicitly authorized by you, such as:

Basic profile information
Account identifiers
Content metadata required to perform requested actions (e.g., posting, analytics)
Integration-specific permissions granted during authorization

🔒 We do NOT access private messages, passwords, or sensitive personal data unless explicitly required and approved by the platform and the user.

3.3 Automatically Collected Information

We may automatically collect:

IP address
Browser type and device information
Usage data and interaction logs
Cookies and similar tracking technologies

4. How We Use Your Information

We use collected information to:

Provide, operate, and maintain our services
Enable third-party integrations and automations
Authenticate users and authorize API connections
Improve product functionality and user experience
Communicate service-related updates or support messages
Ensure platform compliance and security
Fulfill legal and regulatory obligations

We do not sell personal data.

5. Legal Basis for Processing (GDPR & Global Compliance)

We process personal data based on one or more of the following legal bases:

User consent
Performance of a contract
Legitimate business interests
Legal obligations

Users may withdraw consent at any time by disconnecting integrations or contacting us.

6. Data Sharing & Disclosure

We may share data only in the following situations:

With your explicit authorization (e.g., when connecting third-party services)
With service providers (hosting, analytics, infrastructure) under strict confidentiality agreements
To comply with legal obligations, court orders, or regulatory requests
To protect rights, safety, and security of users and our platform

🚫 We do not share data for advertising resale or unauthorized profiling.

7. Data Retention

We retain personal data only for as long as necessary to:

Provide requested services
Fulfill contractual and legal obligations
Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement industry-standard security measures, including:

Encrypted data transmission (HTTPS / TLS)
Access control and least-privilege principles
Secure infrastructure and monitoring
Regular security reviews

Despite best efforts, no system can be guaranteed 100% secure.

9. User Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability

Requests can be sent to privacy@nexuswave.tech.

10. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website performance
Analyze usage patterns
Maintain session security

You may disable cookies via your browser settings, though some features may not function properly.

11. Third-Party Links & Services

Our services may contain links to third-party websites or platforms.
We are not responsible for the privacy practices or content of those third parties.

We encourage users to review their privacy policies separately.

12. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in certain jurisdictions).
We do not knowingly collect personal data from minors.

13. International Data Transfers

Your information may be processed or stored outside your country of residence, including Canada, the United States, or other regions where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.

Continued use of our services constitutes acceptance of the revised policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

NexusWave Technologies Inc.
📧 privacy@nexuswave.tech